The present general conditions of sale govern the sale of the products presented on this website www.di-arezzo.co.uk
The order implies full and unreserved adherence to these Conditions of Use.

These conditions are intended to define the terms of sale between di-arezzo and any legal or natural person, hereinafter referred to as "the customer".
The customer acknowledges having read these general conditions of sale at the time of ordering.
These general conditions of sale shall prevail over all other conditions appearing in any other document, except prior, express and written derogation.
These general conditions of sale may be modified at any time by di-arezzo.

Orders can be made:
- by Internet, on www.di-arezzo.co.uk, 24 hours a day, 7 days a week

As indicated in the introduction, the confirmation of an order implies the unreserved acceptance, by the customer, of these Conditions of Use.
The data recorded by di-arezzo constitute the proof of all transactions made by di-arezzo and its customer.
The information provided by the customer, at the time of the order, engages this one.
In case of error in the wording of the coordinates of the recipient of the order, di-arezzo could not be held responsible for the impossibility in which it would be to deliver the articles.

The price is expressed in the currency chosen by the customer but the customer's bank account will be debited in Euro (€) at the time of placing the order.
The price indicated in a material master does not include shipping costs.
The price is indicated inclusive of all taxes (TTC). It takes into account any VAT applicable on the day of the order. Any applicable rate changes may be reflected in item prices.
Depending on the invoicing country, VAT may be deducted automatically in the final shopping cart.
The discounts reserved for resellers cannot be combined with any other discounts or promotions on the site, including sales and destocking.

Shipping costs include preparation, packaging and postage.
They are fixed and depend on the country of destination, the shipping method and the amount of the order. A specific delivery rate may apply to certain products (depending on their weight or volume).
Free delivery from 35 € purchase applies, exclusively, to shipments to France
Only secure "Colissimo" or "DHL EXPRESS" shipments are tracked by the customer.
We strongly advise you to use these shipping methods.

With Visa, Mastercard and American Express, items are debited from your bank account only when the order is shipped.
When ordering, you must indicate your card number, expiry date and the cryptogram indicated on your card. A zone is provided for this purpose and it benefits from a double SSL encryption security.

With PayPal, he total amount of your order is debited during your order validation.
You will need to choose PayPal and enter your PayPal personal identifiers.
If you do not have a PayPal account and wish to create one, simply follow the instructions on the PayPal website.

Whether you order from France or abroad, your order will be sent to the address of your choice.
Only the delivery address determines the amount of shipping costs.
The availability times announced on the site are indicative and remain subject to supply uncertainties on the part of our suppliers.
Transit times are those indicated by the carriers and correspond to the delivery method you have chosen.
All this information does not constitute strict deadlines and di-arezzo cannot be held liable in the event of late delivery or stock shortage at a supplier.
In the event of unavailability of an ordered product, di-arezzo undertakes to inform the customer as soon as possible.

To view the status of your order, click here: MY ACCOUNT

In accordance with the French legislation in force, you have a right of return of 14 days. This right can be exercised by contacting customer service at the following address:
international @ di-arezzo.com

Packages must be returned to the following address
Arezzo Music
Service Client
12 rue Vivienne - Lot 3
75002 PARIS

Your refund will be made within the legal deadlines in force, by the same means of payment that you used at the time of your order.
Items returned incomplete, damaged or soiled by the customer will not be taken back.

Our site offers you a secure online payment system.
All your banking information is protected and encrypted according to the SSL (Secure Socket Layers) process before transmission to the processing center. To ensure the highest level of security and confidentiality, we use AES-256-bit SSL encryption when creating, viewing and modifying your account, as well as during your purchase. This 256-bit encryption is the strongest encryption currently available for e-commerce sites.

This website complies with the GDPR (General Data Protection Regulation), according to EU Regulation 2016/679.
For your complete information and in accordance with the European standard 524/213, a European platform facilitating online dispute resolution between consumers and professionals is available at the following address: https://ec.europa.eu/consumers/odr/

Arezzo Music is not responsible for the content of the articles and cannot be held liable.
Price and availability information and product images are subject to change and are provided for information purposes only.
Arezzo Music declines any responsibility if the delivered article does not respect the legislation of the country of delivery (censorship, prohibition of a title or a composer).
Arezzo Music is released from any responsibility in case of non-performance of the contract due to force majeure (strike, flood, fire, war...)
Arezzo Music is not responsible for the content of sites to which hypertext links may refer from its own site.
Arezzo Music is not responsible for the use that is made by the customer of products purchased on the di-arezzo websites.

This contract is subject to French law.
Jurisdiction in the event of litigation and failing amicable agreement between the parties is given to the Paris courts.
In the event that the client is not a French resident, disputes relating to the commercial relationship with Arezzo Music shall be subject to the exclusive jurisdiction of the French courts.
The present provisions do not deprive customers living outside France of the rules provided for in international conventions.
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